WhatsApp acknowledges ‘WhatsApp Obsolete’ issue plaguing users since midnight

Is this issue only affecting users with certain Xiaomi handsets?

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  3. WhatsApp acknowledges ‘WhatsApp Obsolete’ issue plaguing users since midnight

WhatsApp has become the key communications channel for millions of users worldwide. Even a minor disruption to the service tends to induce palpitations among the faithfuls. Today, several users woke up to a shocking message that their WhatsApp version has become obsolete from 13th January 2018 and one couldn’t proceed beyond the following screen:

whatsapp-obsolete

If that wasn’t enough, opting to download or update the app was of little help as you would end up on the Google Play store with no new update available. The only options available there being Open or Uninstall.

Also read: How to fix ‘WhatsApp became obsolete’ issue without losing data.

What’s even more baffling for many is a line at the bottom of the above message that reads, ‘LEAVE TESTING PROGRAM’. Almost every user we know of who is facing this problem, including yours truly, has confirmed that they haven’t signed up for any Whatsapp Beta program. Has WhatsApp accidentally added a bunch of users automatically to their beta program? We will soon know.

Affected users have taken to Twitter to vent their concerns regarding this issue. Interestingly, we have been noticing a common thread that connects majority of them. Most of the users facing this problem seem to be using Xiaomi handsets. However, we have verified that not all Xiaomi users are seeing the above message on their WhatsApp.

We have gotten in touch with Xiaomi and WhatsApp to get to the bottom of this and more importantly to get a solution for this problem. We will update you as soon as we have a response or a fix. Sit tight till then and do not uninstall your WhatsApp yet.

Update 1: WhatsApp has responded to Techook’s query. They have acknowledged the issue and this is what they had to say:

“On background, this is an issue that’s being fixed. It was a problem with how our app is distributed, which is not under our control,” said WhatsApp.

Update 2: Here’s a safe and easy fix for the problem without losing any WhatsApp data or chats.