Samsung’s premium flagship Galaxy S8 and S8+ have hit the shelves in certain markets just a few days back and issues have already have started cropping up for the two devices. After the recent red tint screen and Qi wireless charging issue, numerous users have now reported that their new devices are randomly restarting all by themselves. Surprisingly the issue appears to affect not only the Galaxy S8 but its bigger variant Galaxy S8+ as well.
According to a report from Android Authority, the concerned Galaxy S8 and S8+ owners have taken to the XDA Developers forums and the Samsung US community page to report the issue. Users have complained that the handsets restarted over 7 times within the first 10 hours of using the device.
The exact reason behind the issue is not yet known, but some users suspect that the malfunction with the microSD card could be the cause of the glitch and suggest the removal of the card could solve the issue. Other users, however, have cited that the issue still recurs even after removing the microSD card from the phone.
Android Authority has claimed, “Though it’s not uncommon for smartphones to require a restart or two when they’re fresh out the box, to install any patches or bugfixes which have been addressed after shipping, this doesn’t appear to be the cause of the current automatic restart problems.”
As Samsung has already started rolling out a software fix for the red tint screen issue, the South Korea tech giant might probably push a similar fix for the rebooting in the coming few weeks.